Locked-in contracts on the lanes that matter most for our clients. Deep capacity on the China–Australia, China–USA and China–Europe corridors, with carrier partnerships that hold rates even in peak season.
Our flagship corridor. We ship to every Australian capital and regional hub, with 6–9 day air freight, weekly sailings, and DDP-with-GST as the default option for e-commerce clients.
The world's busiest trade lane. We run weekly FCL sailings to LAX/Long Beach and East Coast (NYC, Norfolk, Savannah), with daily air freight to all major US hubs and FBA warehouses in every state.
Three modes: air for speed, rail for value, sea for volume. We optimize the mode by cargo weight, urgency and destination — including final-mile delivery to FBA EU warehouses in DE, FR, IT, ES, NL, UK.
Post-Brexit UK customs is a different regime from EU 27 — separate EORI GB, separate VAT, separate CDS clearance system. We run dedicated air and sea lines into all 10 major UK gateways (London Heathrow, Manchester, Birmingham, Liverpool, Southampton, Glasgow, Edinburgh, Belfast) with VAT-registered DDP service for Amazon UK FBA sellers.
Direct air to Vancouver, Toronto, Calgary. Sea via Vancouver or via LA with US-CA cross-border trucking for East Canada destinations.
Strong routes to UAE, Saudi Arabia, Qatar, Kuwait. Air freight via Dubai/Doha hubs, sea via Jebel Ali. Growing rail option via Iran corridor.
Short-haul air and sea routes to all ASEAN countries. Cross-border trucking from Yunnan/Guangxi to Vietnam, Laos, Thailand.
Every country has its own customs vocabulary. Here's what your forwarder must know cold for each market — paired with the agencies that actually approve your shipment. Full definitions in our Logistics Glossary.
U.S. Customs and Border Protection (CBP) runs all import clearance through the ACE (Automated Commercial Environment) system. Ocean cargo requires ISF (Importer Security Filing) "10+2" filed 24 hours before vessel loading at origin port — late filings carry $5,000 penalties. AMS manifest filing required for both ocean (24-hour rule) and air (4-hour rule). PGAs: FDA (food/cosmetics), FCC (electronics), DOT (vehicles), EPA (chemicals). Fees: MPF (0.3464% of value), HMF (0.125%, ocean only). Section 321 De Minimis exempts shipments under $800 from duty.
Australian Border Force (ABF) runs customs; DAFF (Dept of Agriculture, Fisheries & Forestry) runs biosecurity (formerly AQIS). Always check BICON / ICON (Import Conditions Database) before shipping — biosecurity hold-ups are the #1 cause of cleared-but-undelivered cargo. Importers need an ABN (Australian Business Number). Goods under AUD $1,000 clear via SAC (Self-Assessed Clearance); above is a FID (Full Import Declaration). GST is 10% on duty-paid CIF. Wood packaging needs ISPM 15 treatment certificate.
Every EU importer needs an EORI (Economic Operators Registration and Identification) number. Pre-arrival filing is ENS (Entry Summary Declaration), due before loading at origin. VAT varies by country: 19% (Germany), 20% (UK, France), 21% (Netherlands, Spain). For B2C imports under €150, the IOSS (Import One Stop Shop) scheme collects VAT at point of sale. We handle indirect customs representation for non-EU sellers — essential for UK and Asian sellers shipping to EU 27.
Post-Brexit the UK runs an entirely separate customs regime from the EU. HMRC (Her Majesty's Revenue & Customs) manages imports through the new CDS (Customs Declaration Service) system, which replaced legacy CHIEF in 2023. Every UK importer needs an EORI GB number (starts with "GB"). Standard VAT is 20%; some categories qualify for reduced 5% or zero rate. For B2C imports under £135, sellers must register for UK VAT and charge at point of sale (no IOSS — that's EU only). We handle UKIMS (UK Internal Market Scheme) for Northern Ireland routes, plus PVA (Postponed VAT Accounting) to defer cash-flow impact.
Canada Border Services Agency (CBSA) handles import clearance. Pre-arrival filing is ACI (Advanced Commercial Information) — eManifest required 24 hours before arrival for ocean, 4 hours for air. Goods enter via B3 Customs Coding Form. Tax structure: GST 5% federal, plus provincial PST or HST (combined GST+PST = HST in ON, NB, NS, PEI, NL — 13–15%). The CARM (CBSA Assessment and Revenue Management) system replaced legacy customs portals in 2024.
Specific routes with transit times, customs notes, and rate factors.
Send us your origin, destination, cargo and timeline — we'll quote within 2 hours.
