DDP (Delivered Duty Paid) and DDU (Delivered Duty Unpaid, now formally called DAP — Delivered At Place) sit at opposite ends of the Incoterms 2020 spectrum. The choice between them determines who handles customs, who pays duty, and who absorbs the risk if anything goes wrong at the destination border. For most e-commerce sellers and small importers, the difference between picking the right one and the wrong one is hundreds to thousands per shipment.
The Plain-English Difference
DDP: The seller (or seller's forwarder) is responsible for everything — freight, customs at origin, customs at destination, all duties and taxes, and door-to-door delivery. The buyer just receives the box.
DDU / DAP: The seller delivers to a specified destination but the buyer pays import duties, GST/VAT, and any other taxes. The buyer also has to handle import customs clearance.
Cost Comparison: 200kg Shipment to Sydney
Here's a real comparison for an Amazon FBA shipment of consumer electronics (200kg, mid-value declared) from Shenzhen to a Sydney FBA warehouse:
| Cost Line Item | DDP | DDU / DAP |
|---|---|---|
| Air freight + fuel + security | Included in quote | Same base cost |
| Export customs clearance | Included | Included |
| Import customs clearance | Included in quote | Buyer pays separately (broker fee) |
| Australian GST (10%) | Included | Buyer pays separately |
| Duty (varies by HS code under ChAFTA) | Included | Buyer pays separately |
| FBA appointment + last-mile | Included | Separate broker fee |
| Net result | One predictable invoice | Multiple invoices + risk |
DDP typically saves money once you account for the buyer-side broker fees and FBA coordination cost. But the bigger win is operational simplicity.
The Hidden Risk of DDU
Here's what the cost table doesn't show: with DDU/DAP, if your customs broker on the buyer side underestimates duty, miscodes the HS code, or fails to process the entry on time, your cargo sits at the airport accumulating storage fees per day. We've seen 7-day delays balloon a "cheaper" DDU shipment with significant unexpected charges.
With DDP, the forwarder absorbs that risk. If we underestimate the duty, we eat the difference. If clearance is delayed, our team escalates and pays any storage fees.
When DDU Actually Wins
There are three cases where DDU/DAP makes financial sense:
- Large enterprise importers with in-house customs brokerage. If you have a dedicated customs team and import 100+ shipments a year, DDU lets you optimize duty payments and tax flow.
- Shipments where the recipient has a duty deferral / bonded warehouse arrangement. You can defer GST/VAT by months if structured correctly.
- High-duty cargo where the buyer can recover GST/VAT through their tax registration. Common for B2B trade.
When DDP Wins (90% of e-commerce cases)
- Amazon FBA shipments — Amazon won't deal with customs clearance, so DDU forces you to find a separate broker
- Direct-to-consumer Shopify orders — your customer should never see a duty bill
- Small business importers without dedicated customs staff
- Time-sensitive cargo where delays cost more than incremental DDP cost
- First-time shippers to a new market where you don't yet know the import process
For most Amazon FBA sellers, DDP is almost always the right choice. The marginal cost is significantly less than the risk-adjusted cost of a single bad DDU clearance.
What "All-In DDP" Should Always Include
If a forwarder quotes DDP, verify in writing that the rate includes:
- Freight + fuel surcharge + security charge
- Export customs filing at origin
- Import customs filing at destination
- All applicable duty (using the correct HS code)
- GST / VAT / sales tax
- Door delivery (or FBA appointment) to final address
- Any inspection fees (AQIS in Australia, USDA in USA, etc.)
If a quoted "DDP" rate is missing any of the above, it's a DDU quote in disguise. Walk away.
Bottom Line
For 9 out of 10 small-to-medium importers, DDP is the right Incoterm. It's slightly more expensive on paper, dramatically cheaper after risk-adjustment, and infinitely simpler operationally. Save DDU/DAP for the situations where you have a clear, specific reason to take on the customs risk yourself.


